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Frequently Asked Questions
Materials & Fit
We currently offer sizes 2T through 6, designed for a comfortable, easy fit with room to twirl and grow.
You can view our full size chart for detailed measurements.
All Goodnight Caroline nightgowns are made from our soft modal cotton blend.
Machine wash cold on gentle cycle, tumble dry low or lay flat to dry. They’re made to be washed, loved, and worn again and again.
Shipping
Orders are typically processed within 2–4 business days. You’ll receive a shipping confirmation email with tracking once your order ships.
Yes! Enjoy free U.S. standard shipping on all orders over $50 (after discounts, before taxes). Standard shipping under $50 is a flat $5.
Not yet — but we hope to add international shipping soon! For now, we ship within the United States only.
If your order hasn’t arrived on time, double-check your tracking link. If you need help, email hello@goodnightcaroline.com and we’ll do our best to locate it.
Returns & Exchanges
We accept returns within 14 days of delivery for items that are unworn, unwashed, and in original packaging with tags attached.
Email hello@goodnightcaroline.com with your order number. We’ll send you a return label and instructions.
Yes — we offer free returns for U.S. orders.
The fastest way is to return your item for a refund and place a new order.
Order Changes & Cancellations
We begin processing orders quickly, so cancellations or changes aren’t always possible.If you contact us at hello@goodnightcaroline.com within 1 hour of placing your order, we’ll do our best to accommodate.
Once shipped, it can’t be changed — but you can initiate a return once it arrives.
Preorder and limited-edition items are final sale once processed, as they’re reserved just for you.
Privacy & Security
Absolutely. All transactions are processed securely through Shopify Payments, and we never share or sell your information.
No, your payment details are encrypted and never stored by Goodnight Caroline.
Sales & Promotions
From time to time, we share exclusive offers with our community — especially around new collection launches and seasonal moments.
Be sure to join our email list to receive early access and special codes!
Wholesale
Yes! We love partnering with like-minded retailers. Please reach out to hello@goodnightcaroline.com for wholesale inquiries.